Maple Syrup FAQ and Information

ALL Maple Syrup Event Dates for 2022 are SOLD OUT.

 

Maple Syrup 2022

Everything You Need To Know

Westfield Heritage Village is offering a special maple program in March and April. Due to the popularity of events at Westfield, visitors must reserve a time slot for their visit. Reservations, which includes parking for one vehicle, are in 2-hour time slots. This will help us manage visitor numbers, assist with physical distancing and provide a safe and enjoyable visit for everyone.

Reservations Contact:
Phone: 1-855-227-5267
Email: reserve@conservationhamilton.ca

Reservation Information

All visitors, including HCA Membership Pass holders, will be required to make a reservation prior to their visit or will be turned away. No walk-in pedestrian traffic permitted without a valid reservation on Sundays in March as well as on Wednesday, March 16 and Thursday March 17.

 

The $10.00 reservation fee will be charged to passholders, similarly to how there is also a reservation fee for camping.  The reservation system will be in place in 2022 for all special events at Westfield. On regular operating days, including those Sundays with some programming and interpretation taking place, it will be accessible as it usually would be, and your pass would give you entry as usual with no booking or additional fee required.

The purpose of implementing a reservation system for Westfield special events is to allow us to operate the event within the limitations of our parking areas and limit the number of visitors to what our area’s capacity can safely handle. Reserving a specific time to visit will spread visitation through the event times and allow visitors to safely enjoy the event as capacity limits will allow them to physically distance themselves from other visitors as they tour the demonstrations and interpretation sites.

This is a pilot for 2022 special event operations, and we will be reviewing the process and system when the season has concluded, considering all aspects, including the reservation fees.

Early on in the booking, it will show you a vehicle and reservation fee. Not to worry, near the end of your booking you will have the option to enter your pass information.

Click here for our Step by Step Reservation Guide.

Yes. Changes and cancellations are allowed up to 48hrs in advance of event date you’ve selected and booked.

Changes to your reservation results in a $4.25+ HST fee.

Cancellations will results in a 50% refund of the purchase price as long as it’s cancelled 48hrs in advance of your reservation. The reservation fee is non-refundable.

If no cancellation is requested, then no refund will be processed.

No changes or cancellations less than 48hrs before the reservation.

Reservations are for a 2-hour period. This time will allow you time to see the two demonstration sites, try a maple syrup sample, check-out the maple panels, walk the Maple Trivia Trail and buy some take-out pancakes. You may arrive up to 30 minutes after your reservation time begins, but you must still leave the area by the time stated on your reservation. You don’t want to miss a minute of your visit so plan to arrive on time.

Time slots start at 10:00 a.m. and run every 15-minutes. The last time slot is at 2:00 p.m.

On the reservation page, there are four tabs in the blue section. Click on ‘Maple Syrup Season’. From there, click on the left drop down box and select ‘Westfield Heritage Village Conservation Area’. 

Click here for our Step by Step Reservation Guide.

When you arrive there will be a staff person who will see your reservation confirmation. They will also verify the number of people on your reservation and those in your vehicle. If you arrive with more people than on your reservation, you will be required to pay for the additional people when you arrive. Once your reservation is confirmed you will be given a map for the site and directed where to park.

You only need to make a reservation for the Maple Syrup Season days that we are currently offering with enhanced special activities such as the demonstrations and selling pancakes. Those dates include Sundays, March 6, 13, 20, 27 and Wednesday, March 16 and Thursday, March 17.

Please check back frequently. We will post on our website and social media if we are able to open up more reservation dates and times for the enhanced program. Updates will be posted on our Facebook page. Follow us for the latest news and opportunities.

Everyone needs a reservation on the dates listed. We recommend that you plan to visit on another day for your hike or plan to come after the special program closes. The conservation area is open until sunset each day. You can come in for a walk or hike after 4:00 p.m. without a reservation.

About the Maple Syrup Program

No. The village buildings will not be open during the Maple Syrup Season 2022. There will be lots to see and do outside for this event. We continue to take a cautious approach and want to ensure a safe visit for our visitors and volunteers.

The General Store and Gift Shop will be open as our two retail spaces and will be following COVID protocols. Masks are required inside and there will also be limited capacity.

  • Modern sugar shack in operation
  • 3 kettle method demonstration at the Lockhart House
  • Maple information panels
  • Maple trivia trail to walk
  • Maple Syrup sample tasting
  • Pancakes available to purchase for take-out
  • General Store and Gift Shop open to purchase maple treats
  • 2 scavenger hunts to try
  • 3 window displays to view at the village shops

Historical buildings are not open.

The St. George Lions will be selling pancakes for take-out only. You may enjoy your pancakes in the picnic area or plan to take them home with you. Please note that the picnic area is not covered.

Pancakes are only available to visitors who have a reservation.

COVID Protocols

No. Proof of vaccination is NOT required.

Masks are required in all buildings, including washrooms, General Store and Gift Shop. 

Masks are not required when walking outside through the village.

Visitors should physical distance by 2m (6ft.) when walking throughout the village and conservation area. This includes demonstration sites and when lining up for pancakes.

There will be limited capacity inside of our General Store and Gift Shop.

Additional Information

  • Dress for the weather. You will be outside for 2 hours and you want to be comfortable. Snow suits for everyone!
  • We recommend bringing a sled or wagon for your little ones instead of a stroller. We maintain our roads inside the village area, but not our maple trail to the sugar shack. A stroller can be tough going.
  • You are welcome to eat your pancakes in our picnic area. Keep in mind that it’s not a covered area.
  • We accept cash, debit and credit in our stores. The St. George Lions accept cash and debit.
  • We welcome all family members including the furry ones. Please keep your pet safe on a leash at all times and remember to pick-up after them. Our reservation dates can be busy and you may want to consider leaving your pet at home. They may thank you for it.

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